Some recommendations for an overall eGovernment strategy are given below:
o Stress awareness about ICT among government officials: Training programs should
stress awareness of the potential of ICT in government rather than concentrate on
typing skills and other rudimentary applications.
o Consider public-private partnership-based eGovernment models: The Government
often does not have adequate technical, managerial or financial resources. Such
partnerships may contribute in the governmental services.
o Organize marketing campaigns for available eGovernment services: The
Government should undertake marketing campaigns to make the public more aware
of the existence and usefulness of these websites.
o Build ICT infrastructure throughout the government: There should be plans for
computers to be connected internally in offices through local area networks, and in
turn to be inter-connected with other relevant offices through a wide area network
(WAN).
o Improve ICT access by citizens: It is important for the Government to ensure that the
cost of ICT (Internet and Telephone) is reduced to make it affordable for a wider
section of the population. Other more prevalent media such as TV, radio, telephone,
and newspapers can draw on information from relevant websites to serve the needs of
those who do not have personal access to the Internet.
o Emphasize Bangla interface for citizen services: Most citizen services should have
Bangla interface (Bangla content on the web or in other digital format is a major
impediment) as a matter of policy since a vast majority of the population is still not
comfortable with English.
o Allow revenue budget for recruitment of ICT human resource in government offices: It is
important to recruit ICT human resources through the revenue budget to ensure the
sustainability of eGovernment projects, many of which are launched under the
development budget through financial assistance from donor agencies.
o Create online payment gateway: Gateways should be established to allow citizens to
fully benefit from online services and to enable the Government to generate revenues
from online payments and related functions.
o Introduce cyber laws: Some of the issues to be included in the legal framework are
laws to protect intellectual property; laws for acceptance of documents in electronic
format (such as downloaded documents); cyber-terrorism laws that protect against
unauthorized hacking; and laws to enable electronic authentication.
o Stress awareness about ICT among government officials: Training programs should
stress awareness of the potential of ICT in government rather than concentrate on
typing skills and other rudimentary applications.
o Consider public-private partnership-based eGovernment models: The Government
often does not have adequate technical, managerial or financial resources. Such
partnerships may contribute in the governmental services.
o Organize marketing campaigns for available eGovernment services: The
Government should undertake marketing campaigns to make the public more aware
of the existence and usefulness of these websites.
o Build ICT infrastructure throughout the government: There should be plans for
computers to be connected internally in offices through local area networks, and in
turn to be inter-connected with other relevant offices through a wide area network
(WAN).
o Improve ICT access by citizens: It is important for the Government to ensure that the
cost of ICT (Internet and Telephone) is reduced to make it affordable for a wider
section of the population. Other more prevalent media such as TV, radio, telephone,
and newspapers can draw on information from relevant websites to serve the needs of
those who do not have personal access to the Internet.
o Emphasize Bangla interface for citizen services: Most citizen services should have
Bangla interface (Bangla content on the web or in other digital format is a major
impediment) as a matter of policy since a vast majority of the population is still not
comfortable with English.
o Allow revenue budget for recruitment of ICT human resource in government offices: It is
important to recruit ICT human resources through the revenue budget to ensure the
sustainability of eGovernment projects, many of which are launched under the
development budget through financial assistance from donor agencies.
o Create online payment gateway: Gateways should be established to allow citizens to
fully benefit from online services and to enable the Government to generate revenues
from online payments and related functions.
o Introduce cyber laws: Some of the issues to be included in the legal framework are
laws to protect intellectual property; laws for acceptance of documents in electronic
format (such as downloaded documents); cyber-terrorism laws that protect against
unauthorized hacking; and laws to enable electronic authentication.
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