part of the e-governance initiatives need to be funded either through the Government
sector or through the private sector.
Privacy: Whenever a citizen gets into any transaction with a Government agency, he
shells out lot of personal information, which can be misused by the private sector.
Authentication: The identity of citizens requesting services needs to be verified before
they access or use the services.
Interoperability: A major design issue for integrated service delivery sites is how to
capture data in a Web-based form and transfer it to an agency’s systems for processing
and sharing that information in a common format.
Usability of citizen: The ability of citizens to access these services is another major issue.
Since the penetration of PCs and Internet is very low in the country.
Technology Issues: A number of organizations, both in the Centre and the States, have
taken commendable initiatives to develop hardware and software platforms to address the
challenges offered by e-Governance.
Use of local languages: The access of information must be permitted in the language
most comfortable to the public user, generally the local language.
No comments:
Post a Comment